Facebook marketing is a great tool for small business owners to appeal to a larger audience while gaining feedback on goods or services. Because it’s easier to respond directly to patrons, a relationship can be easily built. Read the tips in this article so you can use Facebook marketing to the best of your ability.
The key to all marketing is to understand why you’re doing it. What is your end goal? Once you have that figured out, you can more easily create a plan to bring in exactly who you want to turn from Facebook like into customer. So start brainstorming today – what are you marketing?
Do not wait too long in between posts, or you can risk your audience being swayed by another business owner. People these days have a need for loads of information. if they get that then they have to wait to receive anymore, they will become bored and impatient. Try post at least once every day or two.
Consider Facebook as one way to share information. This can be a formal tool to get your business on the map. Don’t neglect this powerful marketing tool. Write content for Facebook like you would for any other blog, then point your other online presences at your Facebook page. You will realize that Facebook will help drive high traffic!
If you have a follower complaining on your Facebook page, try your best to resolve the issue publicly. This will let others know that you are a reputable business and will handle all of your obligations. If you cannot resolve a dispute with a customer publicly, try handling it in private.
Use Facebook as a customer service tool. Invite customers to send you questions, comments or complaints by commenting on your Facebook page. This is a great way to display your excellent customer service policies. Answer questions in details and offer refunds or new products right away to the customers who complain.
Never buy Facebook fans to make you look bigger than you are. It may be tempting to throw down some cash to buy your way in to big fan numbers, but it never turns out the way you want. Those hallow fans bring nothing to the table, and people who are in the business can see through this tactic in a heartbeat. It’s never worth it.
Never rely on anyone else’s advice as to when the best time for updating your page is. While a non-profit may find people are more charitable on the weekend, that doesn’t mean your customers aren’t actually checking out your page at work. Do your own research to figure out when you should be posting.
Because of the ability to use mixed-media posts, “share” and comment on pages, and create a dialogue between the patrons and the business, Facebook marketing is a powerful tool. Tapping into the power of Facebook can make it easier to appeal to a wider, more varied audience. Remember these tips for your benefit!